Crash When Using CADFEKO Over Remote Desktop

Problem

Clicking on New Project when using CADFEKO over a remote desktop connection, results in a crash.

Cause

3D support for remote desktop is disabled for the host machine's graphics card.

Solution

  1. Enable 3D support on host machine for remote desktop.
    1. Open the Microsoft Windows Start menu.
    2. Type Local Group Policy and click Edit group policy.
    3. On the Local Group Policy Editor dialog, click Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Remote Session Environment.
    4. Enable the following:
      • Use the hardware default graphics adapters for all Remote Desktop Services sessions
      • Prioritize H.264/AVC 444 graphics mode for Remote Desktop Connections
      • Configure H.264/AVC hardware encoding for Remote Desktop Connections
      • Configure compression for RemoteFX data
      • Configure image quality for RemoteFX Adaptive Graphics
      • Enable RemoteFX encoding for RemoteFX clients designed for Windows Server 2008 R2 SP1
      • Configure RemoteFX Adaptive Graphics


      Figure 1. The Local Group Policy Editor dialog in Microsoft Windows.
  2. Download a special patch for NVIDIA graphics card drivers from https://community.altair.com/.