Enable Remote Desktops Statistics Enable the Remote Desktops statistics to download the performance statistics of remote desktops. Click . Select Preferences. Access Web Preferences is displayed. Click Desktops in the left panel. The Desktops panel is displayed. Note: By default, Enable Statistics is disabled. Figure 1. Remote Desktops Statistics Check Enable Statistics. Note: Click to go back to the previous page. The Download Desktop Performance Stats icon () will be displayed as an option in the remote desktops.